MCLEAN, Virginia — The Embassy Suites by Hilton Gatlinburg Resort was just named “New Hotel of the Year” by Hilton’s Embassy Suites brand, a standout achievement during the hospitality group’s busiest year of expansion in its 100-plus-year history.
Today, the Gatlinburg resort ranks fifth in guest satisfaction scores among all Hilton hotels worldwide.
“For our locally developed property to top Hilton’s new all-suites hotels list, sends a strong message: We’re setting a new standard for the Smokies,” Hospitality Solutions President and CEO Logan Coykendall said. “We want to be the Great Smoky Mountains National Park resort because it’s one thing to see the park but it’s another to be in the park.”
The resort’s local developer, Hospitality Solutions, also recently received the All-Suites Developer of the Year Award by Hilton America for 2024.
Coykendall, a Gatlinburg native who began his career at a local inn’s front desk, sparked a tourism renaissance in his hometown. Decades ago, he and a team of local investors, architects and builders set out to redefine the lodging experience in the Smokies, culminating in their award-winning flagship resort, which opened in March 2024.
The resort’s Guide Room, an exclusive and personalized concierge service, provides local experts who customize plans for guests and offer insider recommendations for exploring the country’s most visited National Park.
Guests will enjoy 164 spacious suites, lush landscaping dotted with fire pits, and three indoor and outdoor pool areas, featuring zero-entry splash elements, a winding waterslide, a lazy river and a creekside, pool-size hot tub.
The property offers 12,800 total square feet of meeting space, with the largest being the flexible 5,460-square-foot Clingmans Dome Ballroom. Event space also includes the divisible 2,100-square-foot Rainbow Falls Conference Room, pre-function space, a boardroom and a plaza.
The Embassy Suites’ complimentary made-to-order breakfast and evening reception are included, while guests will find outstanding offerings at three on-site eateries.
For more information or to make reservations, visit embassysuites.com/gatlinburg.
