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Red Lion offers no attrition to new business

SPOKANE, Wash. — Red Lion Hotels announced in March that it would suspend its attrition clause for new meeting, convention and group business booked and consumed through the end of 2012.

“We want to show meeting planners that Red Lion Hotels is committed to making their meetings more profitable and successful and less stressful,” said Stacie Harper, the company’s vice president of sales. “We are all in this together.”

The No Attrition offer runs through Dec. 31, and applies to new business booked and consumed between now and the end of the year at participating Red Lion Hotels.

The Red Lion sales team came up with the idea after a meeting with planners. Planners told them that attrition clauses are one of their biggest concerns.

“Eliminating the attrition clause makes sense for our customers,” said Harper. “It is a matter of recognizing the meeting planners’ needs and addressing them head on.”

The hotel chain operates 48 properties in nine Northwest and Western states and a Canadian province.