See how Loren Gold, the executive vice president for Greater Raleigh CVB, puts his customercentric philosophy into action.
A pre-conference meeting with the important parties is critical to making your event a success.
One of the things that appealed to Leah Zender about Columbus was how welcoming it was to “fresh ideas and fresh people.”
When it comes to the professional career of Cleo Battle, the track world’s loss has become the hospitality industry’s gain.
Jeff Blackman shares what he’s learned about value and service from frequently buying sunglasses.
Ed Rigsbee interviews an influential meeting planner about how to use the right powerhouse speaker to impress at a high profile event.
Vickie Mitchell shares how a new hotel concept brings school spirit to hospitality and meetings in Ann Arbor, Michigan.
Do you have a contingency plan for yourself? Unless you prepare, a number of situations can impact your abilities as a meeting professional.
Though it sometimes seems that transportation is the outcast of meeting planning, if it’s not done right, it will be the number one event complaint.
Part of educating planners is busting some stubborn myths and long-held misconceptions about CVBs.